Tenancy support

We provide two support programs across Melbourne’s eastern region, that help clients secure tenancies.

Tenancy Plus provides public housing tenants with tailored support to help maintain their tenancy in situations where this is breaking down, and the Private Rental Assistance Program supports clients to secure or maintain a private rental tenancy as an alternative to rooming house accommodation.

Crisis and Homelessness_tenancySupport


Private rental assistance

The Private Rental Assistance Program assists individuals and families who are experiencing homelessness or living in, or at risk of living in, rooming house accommodation to transition into a secure, affordable and sustainable private rental home.

This program is suitable for singles, couples and families who are private rental ready, requiring limited support to establish and maintain their tenancy in the eastern Melbourne area.

How do I access this service?

Referrals are through our Initial Assessment and Planning (IAP) Team at the Homelessness Entry Point. Telephone 8870 4020.

Tenancy Plus

The Tenancy Plus program provides advice and support to public and social housing tenants and residents to prevent tenancy breakdown.

The program works with individuals and households on the issues that may impact upon their tenancy, while also helping them increase participation in their community and achieve other life goals.

Tenancy Plus aims to prevent homelessness through fostering safe, sustainable public housing tenancies. This is a voluntary service, available to all public housing tenants and residents with identified risk to the success of their tenancy.

To enquire about this service please call 8870 4020.

How do I access this service?

If your property is managed by Department Health and Human Services (DHHS) Ringwood Housing Office, access Tenancy Plus through Wesley Mission Victoria at 291A Maroondah Highway, Ringwood or telephone 8870 4000.

If your property is managed by DHHS Box Hill Housing Office, access Tenancy Plus through UnitingCare Harrison at 1012 Little Burwood Highway, Wantirna South or telephone  9871 8700.